‘With 300 partners and 4,000 people delivering services from 14 offices, KPMG is a leading provider of Audit, Tax and Advisory services in Australia. In several of our Learning & Development programs, KPMG uses professional actors from Peers and Players to play roles in simulated meetings. Peers and Players has been involved with KPMG since 1998 and we draw on a pool of about 15 actors for the various programs. In each program and for each role the actors have a defined brief which provides the character information and outlines the script the actors should follow during the simulated meeting.
KPMG has found that because the actors are well prepared and know their brief well, they are also effective at ad-libbing where appropriate. In addition to acting out the the role, the actors provide feedback to the participants they interact with, and their feedback has been well received by participants. Overall, the involvement of the actors enhances the credibility of the role plays and improves the learning experience for participants.
These L&D programs are among KPMG’s most popular programs and in post course evaluations many participants comment that the inclusion of actors is highly beneficial in creating a ‘real life’ feeling to the exercises’